Privacy Policy
Kivalliq Orthodontics values the privacy and protection of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you interact with our office, website, and communication services.
Information We Collect and How We Use It
Our office may collect personal information, including your name, contact information, telephone number, email address, appointment information, and information necessary to provide orthodontic and dental-related care. We may collect and use personal information for purposes including:
Providing safe and effective patient care
Identifying and evaluating your healthcare needs
Offering healthcare options and treatment
Communicating information about treatment options
Contacting you by telephone, email, or text message
Scheduling, confirming, and rescheduling appointments
Providing treatment, care, and services related to dental and facial health
Communicating with other healthcare providers, including specialists and referring dentists, as appropriate
Following up regarding treatment, care, appointments, and billing
Processing and submitting dental claims to third-party payers
Meeting applicable legal, regulatory, and professional requirements
Text Messaging and Mobile Information
If you provide your telephone number and separately opt in to receive text messages from Kivalliq Orthodontics, we may use your mobile number to send communications related to your appointments, treatment, scheduling, billing, and other services you have requested or authorized.
Providing your telephone number does not automatically enroll you in text messaging. Text message consent is optional and is not required to receive treatment or services from Kivalliq Orthodontics.
Kivalliq Orthodontics does not sell, rent, or share your mobile phone number or SMS/text messaging consent information with third parties for their own marketing or promotional purposes. SMS consent information will not be used for purposes unrelated to the communications for which you provided consent.
We may use trusted service providers to facilitate text messaging and other communications on our behalf. These service providers may process information as necessary to provide the requested services and are not authorized to use your mobile information or SMS consent information for their own marketing purposes.
Text messages may include appointment reminders, appointment confirmations, scheduling communications, treatment-related communications, and other patient-care or service-related information. Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP to a text message. For assistance, reply HELP or contact our office using the information below. Opting out of text messages will not affect your ability to receive treatment or services from our office, although we may need to use another communication method to contact you.
Disclosure of Information
We may disclose personal information when necessary to provide healthcare services, process payments or insurance claims, coordinate care, communicate with healthcare providers or government agencies, operate our practice, use necessary service providers, or comply with applicable legal and regulatory requirements. We do not sell personal information for marketing purposes.
Contact Information
Kivalliq Orthodontics
Mailing Address: 295 Robinson Street, Suite 100, Oakville, ON L6J 1G7
Email: info@kivalliqortho.ca
Phone: 867-877-5444